Dr. Mohammad Sultan Ahmad Ansari (PMP) | Business Award | Best Researcher Award

Dr. Mohammad Sultan Ahmad Ansari (PMP), Modern College of Business and Science, Oman

Dr. Mohammad Sultan Ahmad Ansari is a distinguished scholar with a PhD from Aligarh Muslim University, India, and postdoctoral studies from Boston University. He holds certifications from Harvard, Oxford, and the Project Management Institute. His expertise spans agile project management, leadership, and quality assurance. Dr. Ansari has published extensively in SCOPUS-indexed journals and authored impactful book chapters. His research focuses on leadership, service quality, and e-learning. Additionally, he is a seasoned educator and a Project Management Professional (PMP). Dr. Ansari’s work is recognized internationally, contributing significantly to academic and professional communities. 🌍📖🏅

Publication Profile

Scopus

Orcid

Google Scholar

Education

Postdoc (Building Skills for a Successful Career), Boston University (Jul 2021 – Sep 2021), Accredited by AACSB and NECHE

Postdoc (Succeeding as a postdoc), Boston University (Apr 2021 – Jun 2021), Accredited by AACSB and NECHE

PhD, Aligarh Muslim University (AMU), India (Nov 2009 – Oct 2014), QS 1001, NAAC accredited

Leadership: Foundational Principles, Harvard Kennedy School of Government, Harvard University (Mar 2021 – Jun 2021), NECHE accredited

Oxford Executive Leadership Program, Saïd Business School, University of Oxford, UK (Aug 2020 – Oct 2020), Accredited by EQUIS – EFMD

Project Management Professional, Project Management Institute (PMI), Pennsylvania, USA (Aug 2005)

Agile and Scrum Fundamentals, IBM online learning (Jun 2023)

Master of Engineering, University of Allahabad, India (Sep 1992 – Sep 1994)

MBA, Indira Gandhi National Open University, India (Jun 1989 – Dec 1992)

Bachelor of Engineering, Institution of Engineers, India (Jan 1986 – Dec 1990)

Bachelor of Commerce, Patna University, India (1984)

Research Focus

Dr. MSA Ansari’s research primarily focuses on Total Quality Management (TQM), service quality, and organizational excellence in various sectors including telecom, healthcare, and higher education. His work often examines the integration of TQM frameworks, emotional intelligence, and service profit chains to enhance employee loyalty, customer satisfaction, and profitability. Additionally, Dr. Ansari explores the impacts of emerging technologies like blockchain on operations and supply chain management, and the challenges faced by higher education institutions post-COVID-19. His contributions to understanding the barriers in TQM implementation and the role of professional development in accreditation are also notable. 📊📈🏢

Publication Top Notes

Extended service profit chain in telecom service industry in Oman–An empirical validation
- Cited by: 16
- Year: 2020 📊
Effective TQM implementation in the service industry: a proposed framework
- Cited by: 14
- Year: 2021 📈
An innovative approach of integrating service quality, employee loyalty and profitability with service profit chain in telecom service industry: An empirical validation
- Cited by: 14
- Year: 2021 📈
TQM framework for healthcare sectors: barriers to implementation
- Cited by: 13
- Year: 2022 🏥
FDI, disinvestment and growth: an appraisal of Bhutanese economy
- Cited by: 10
- Year: 2023 📈
Does emotional intelligence influence employees, customers and operational efficiency? An empirical validation
- Cited by: 9
- Year: 2016 😊
Critical Success Factors of E-Learning Implementation in Higher Education Institutions: A Proposed Framework for Success.
- Cited by: 6
- Year: 2022 📚
Impact of blockchain technology on operations and supply chain management performance
- Cited by: 5
- Year: 2023 🔗
LEAN SIX SIGMA IN HEALTHCARE: SOME SOBERING THOUGHTS ON IMPLEMENTATION
- Cited by: 5
- Year: 2022 🏥
The Relationship between TQM, Knowledge Management, and Innovation: A Framework to Achieve Organizational Excellence in Service Industry.
- Cited by: 4
- Year: 2021 📊
Assessing the Impact of Service Quality on Customers and Operators: Empirical Study
- Cited by: 4
- Year: 2016 📈
Analysis of Regional Tourists in Bhutan before Covid-19.
- Cited by: 2
- Year: 2022 🌍
Need for explainable artificial intelligence ethnic decision-making in society 5.0
- Cited by: 1
- Year: 2024 🤖
Emotional Intelligence and Extended Service Profit Chain in Telecom Industry in Oman–An Empirical Validation
- Cited by: 1
- Year: 2018 😊
Influence of Transformational and Transactional Leadership on Agile Project Success: An Empirical Validation
- Year: 2024 🚀
Comparative Analysis of Quality Assurance Agencies Standards and Process in Higher Education: Proposed Inclusive Framework for GCC
- Year: 2024 🏫
Significance of Capacity Building Through Professional Development Programs: Pathways to Accreditation in HEIs
- Year: 2024 🎓
COVID-19 a Curse or Blessing?: The Rise of E-Learning, Blended, and Virtual Learning with COVID-19
- Year: 2023 🦠📚

Dr Massimo Albanese | Business | Best Researcher Award

Adjunct Professor at University of Genoa,Italy

Massimo Albanese is an accomplished professional with extensive experience in academia, research, and consulting, primarily based in Genoa, Italy. Born on February 28, 1975, he is an Italian national known for his contributions in the field of Economics and Business Studies.

Publication Profile :

scopus
orcid

🎓 Education:

PhD in Economics from the University of Genoa (2018):
- Thesis focus not provided.
Master’s degree in Governance delle politiche economiche urbane e territoriali (2006):
- Completed at the University of Genoa.
Bachelor’s degree in Maritime and Transport Economics (2001):
- Obtained from the University of Genoa.
High School Scientific Diploma from “Leonardo da Vinci” High School (1994):
- Secondary education in Genova, Italy.

Work Experience:

Adjunct Professor at the University of Genoa (2014 – Present):
- Courses taught include Digital Accounting, Cultural Heritage and Management Information Systems, Data Management for Business Intelligence, and ERP systems.
Research Fellow at the University of Genoa (2006 – 2021):
- Involved in various research projects, focusing on topics such as social entrepreneurship, enterprise resource planning systems, intangible assets assessment, logistics platforms, and maritime trade trends.
Consultant at the University of Genoa (2001 – Present):
- Engaged in diverse consulting projects related to economic and financial crisis support, knowledge transfer initiatives for the Third Sector, economic regulation for transport, mentoring and communities for eco-development, and leadership creation for maritime industries.

Scholarships and Additional Training:

University of Genoa Scholarship (2005 – 2006):
- Research on the structural features and trends of the tertiary sector in Liguria.
National Research Council Scholarship (2002):
- Research focused on the management of health services from the perspective of inter-organizational process integration.
Various Summer School Programs:
- Qualitative Research (2014), Basic Econometrics (2013), Multivariate Analysis for Social Research (2010) at the University of Calabria.

Research Focus :

Massimo Albanese’s research focuses on various aspects of entrepreneurship, community enterprise, and business management. 🌐 He has contributed to the literature on topics such as community entrepreneurship, ERP retirement, and the survival of community enterprises in depleted contexts. 📚 His work explores multidimensional representations in literature reviews, mixed methods in research design, and the humane entrepreneurship lens applied to Italian rural areas. 🔄 Albanese’s research, published in reputable journals like the International Journal of Accounting Information Systems and Entrepreneurship & Regional Development, reflects a commitment to understanding the genesis, legitimization, and sustainability of community-based initiatives. 🚀

Publication Top Notes :

Publication Highlights: Massimo Albanese

📚 “Reviewing literature through multidimensional representations”

Published in the International Journal of Accounting Information Systems (2023, vol. 49, 100622).
Explores innovative approaches to literature review methodologies in the realm of accounting information systems.

📈 “Interpreting community enterprises’ ability to survive in depleted contexts through the Humane Entrepreneurship lens: evidence from Italian rural areas”

Co-authored with Buratti, N., and Sillig, C.
Featured in the Journal of Small Business and Enterprise Development (2022, vol. 29(1), pp. 74–92).
Investigates the resilience of community enterprises in challenging environments using the Humane Entrepreneurship lens.

🌐 “Community enterprise, community entrepreneurship and local development: a literature review on three decades of empirical studies and theorizations”

Co-authored with Buratti, N., and Sillig, C.
Published in Entrepreneurship and Regional Development (2022, vol. 34(5-6), pp. 376–401).
Offers a comprehensive review of empirical studies and theories spanning three decades, focusing on community enterprise and entrepreneurship’s impact on local development.

🔍 “Improving the ERP literature review methodology: A Multidimensional approach”

Presented at the 11th European Conference on Information Systems Management (ECISM 2017).
Provides insights into enhancing literature review methodologies in the context of Enterprise Resource Planning (ERP) systems.

💼 “The evaluation of core competencies in networks: the network competence report”

Co-authored with Francioli, F.
Published in the Journal of Intellectual Capital (2017, vol. 18(1), pp. 189–216).
Examines the evaluation of core competencies within networks, contributing to the intellectual capital discourse.

🚗 “Possible impacts of park pricing policies: The case of blue-lined area in Genoa”

Co-authored with Di Bella, E.
Published in the International Journal of Transport Economics (2009, vol. 36(3), pp. 301–335).
Explores the potential impacts of park pricing policies, with a case study focused on the blue-lined area in Genoa.

🔗 These publications showcase Massimo Albanese’s diverse contributions to literature, spanning multidimensional literature review methodologies, entrepreneurship, intellectual capital, and transport economics. 🌟

Mohammad Sultan Ahmad Ansari (PMP) | Business Award | Best Researcher Award